March 12, 2026
IBM is expanding the ways you can receive important updates related to your support cases and field service activities. In addition to existing digital channels such as email, they are introducing SMS (text message) notifications to help ensure you stay informed in real time.
This feature is being introduced gradually, with more capabilities and country coverage to follow.
This feature is being introduced gradually, with more capabilities and country coverage to follow.
You can read more about this topic here.
